Frequently Asked Questions

When an item is out of stock and we have an expected restock date, it will be available to purchase on pre-order. Pre-order estimated shipping times are listed on the product page. Pre-orders ship in the order received and when all items are in stock. We’ll send a confirmation email when your pre-order is heading your way! 

If you have any questions about the status of your pre-order, please reach out to us at support@golde.co

There is a field to enter a promo code at checkout. Please note: since subscription orders already include a 10% discount, they are not eligible for additional discounts or promotional offers. 

Due to the quick processing time of orders at our fulfillment center, we cannot guarantee an order can be edited once placed. Email support@golde.co and we’ll do our best!

With a subscription, product(s) is delivered on your schedule (every 4, 6 or 12 weeks) with 10% off and free shipping on each order.

Skip, pause, or cancel anytime by logging into your account here: https://golde.co/apps/retextion#/login

Please note: You cannot edit a subscription order once it has processed. If you need to change the address, cancel or modify, please do so a few days before your next charge date. You'll receive an email and/or text message 5 days prior to every shipment, and can also view upcoming charge dates in your account.

We offer digital gift cards in $25, $50 or $100 increments. When purchasing a gift card you will receive the order confirmation via email, and can then send the gift card to the intended recipient. Shop digital gift cards here.

Due to the nature of our products, we aren't able to accept returns. If you aren’t satisfied with a product, email us at support@golde.co and we can chat through your options! 

Orders are processed within 1-3 business days (we do not ship on weekends or holidays). Orders placed over the weekend will be processed within 1-3 business days from the following Monday.

Orders are shipped with ground shipping (5-7 business days) via UPS or USPS or expedited shipping (2 business days) via FedEx, based on the shipping method selected during checkout. Tracking information will be emailed once an order has shipped.

If you have any questions about the status of your order, please reach out to us at support@golde.co. 

Yes! We offer free ground shipping (5-7 business days) on orders over $60. Your order total is calculated before taxes and after discounts are applied.

We offer Fedex 2-day shipping for $25.99. Please note: there is a 1-3 business day processing window for all orders, including those with expedited shipping. This option only expedites the time with the shipping carrier.

At this time, we're only able to ship to customers within the US. However, we hope to offer Golde products internationally in the future and will definitely keep our community updated!

We always recommend consulting with your doctor or a healthcare professional before adding a new supplement to your routine. This is the best way to determine which products might be the best fit for your specific needs!

Our products are made with certified organic ingredients whenever possible. For more information, please review the ingredient list on each product page.

Yes, all of our products are 100% vegan friendly and cruelty-free. 

All supplement facts and ingredient lists are available on each individual product page.

We include natural flavors to add a consistent and delicious flavor to our products while keeping them at an affordable price point! All of our natural flavors originate from plant sources and are approved for use in regulation with the FDA.

As a small company we’re not able to offer samples at this time! If you have a question about the product, please send a note to support@golde.co.

There are 380mg of turmeric per serving, which is about 10% by weight of the latte blend. Our Latte Blends also contain: organic coconut milk powder, organic cinnamon, organic ginger, organic cardamom, and organic black pepper. Our serving size is 2 tsp. There are 30 servings in a bag. 

Our Matcha is ceremonial grade and sourced from Uji, Japan. It is organically grown and certified radiation-free and heavy metal-free. It's also vegan, gluten-free, & non-GMO. 

Our Pure Matcha contains about 60mg of caffeine per serving of 1 tsp. Our Matcha Turmeric Latte Blend contains about 13.5mg of caffeine per serving of 2 tsp.

Our raw cacao powder is sourced from the Dominican Republic, the Netherlands, or Peru, depending on availability. It is certified organic, kosher, non-GMO, fermented and naturally gluten-free.

Our Clean Greens Face Mask and Papaya Bright Face Mask are produced in an allergen-free facility.

Our Pure Matcha is free of nuts and gluten, and completely allergen-friendly.

While all of our other products are gluten free, they are packaged in a facility where there is potential for cross contamination. If you're extra sensitive to gluten or celiac, please keep that in mind.

Reach out to us anytime at  support@golde.co - we love hearing from you!

Log in to your account here to manage your subscriptions. You can modify, pause, or cancel anytime! 

We’d love to chat! Shoot us a note at sales@golde.co to connect with our sales team.